RETURNS
Returns
Returns
A Considered Return Experience At Murphy Hills, our relationship with you continues beyond the purchase. We want every piece to become something you keep, wear and live in. If your purchase is not right for you, our 30-Day Returns Policy provides a straightforward way to return eligible items.
30 Days To Return
You may request a return within 30 calendar days of receiving your order. To be eligible, the item must be: Unworn and unused In its original condition Free from marks, stains, fragrances or alterations Returned with original tags and packaging intact Accompanied by the original order details We reserve the right to decline returns that do not meet these conditions.
How To Return
01 – Submit your requestInitiate your return through the Murphy Hills online returns portal or contact Client Services. 02 – Prepare your garmentPlace the item securely in its original packaging where possible, with all original tags and accompanying materials. 03 – Send it backUse the return instructions provided by Murphy Hills. 04 – Quality inspectionReturned products are inspected to ensure they meet our return requirements. 05 – Refund or exchangeOnce approved, your refund or exchange will be processed according to the applicable return terms.
Exchanges
Eligible items may be exchanged for another size or available product, subject to stock availability. For limited-edition and highly sought-after pieces, availability cannot be guaranteed.
Important
Certain products may be excluded from returns for hygiene, customisation or production reasons. These exclusions will be identified clearly on the relevant product page. Original shipping charges and return shipping costs are handled according to the applicable terms displayed at purchase. For international orders, customs duties, taxes and other import charges may be non-refundable where applicable.
Our Standard
Every Murphy Hills product undergoes quality inspection before packaging, reflecting our commitment to consistency and premium standards. We apply the same care when receiving a product back. Quality deserves consideration at every stage.