Terms & Conditions

Terms Of Use

Last Updated: August 26, 2026

1. Introduction

Welcome to Murphy Hills. These Terms of Use ("Terms") govern your access to and use of MurphyHills.com, together with any associated websites, digital platforms, applications, social-media pages, online services and other digital experiences operated by or on behalf of Axis Bloom, the company behind Murphy Hills (collectively, the "Services"). These Terms also govern your purchase and use of Murphy Hills clothing, accessories, lifestyle products, sports products, audio products and other goods made available through the Services (collectively, the "Products"). By accessing the Services, creating an account, placing an order or otherwise using the Services, you acknowledge that you have read, understood and agreed to these Terms. If you do not agree with these Terms, please do not use the Services or purchase Products through them. Murphy Hills is an African-founded, Ghana-made brand with a global outlook. Our products are developed around contemporary design, African heritage, craftsmanship and individual expression.

2. About Murphy Hills And Axis Bloom

Murphy Hills is a brand operated by Axis Bloom. For the purposes of these Terms: "Murphy Hills" means the Murphy Hills brand and its associated products and experiences. "Axis Bloom," "we," "us" or "our" means the legal entity operating Murphy Hills and the relevant Services. "You" or "your" means the person accessing the Services or purchasing Products. "Products" means goods offered through the Services. "Services" means MurphyHills.com and associated digital services and experiences. The precise legal entity responsible for a particular transaction may be identified on your order confirmation, invoice or applicable commercial documentation.

3. Acceptance Of These Terms

By using our Services, you confirm that: You have the legal capacity to enter into an agreement under the laws applicable to you. The information you provide to us is accurate and complete. You will use the Services lawfully and responsibly. You will comply with these Terms and all applicable laws and regulations. If you are under the age of legal majority in your country, you may use the Services only with the involvement and consent of a parent or legal guardian where required by applicable law.

4. Changes To These Terms

We may update these Terms from time to time to reflect changes in our business, Products, Services, technology, legal requirements or international operating environment. When we make material changes, we may provide reasonable notice through the Services or by other appropriate means. The revised Terms will apply from the effective date stated in the updated version. Your continued use of the Services after the effective date constitutes acceptance of the revised Terms to the extent permitted by applicable law.

5. Additional Terms And Policies

Certain Products, promotions, services or experiences may be subject to additional terms. These may include: Returns Policy Shipping Policy Privacy Policy Cookie Policy Size Guide Care Guide Promotional terms Limited-edition terms Pre-order terms Product-specific conditions Partnership or wholesale agreements Where additional terms apply, they form part of your agreement with Murphy Hills. If there is a conflict between these Terms and a specific product or promotional term, the more specific term will govern the relevant transaction to the extent permitted by law.

6. Use Of The Website

Murphy Hills grants you a limited, non-exclusive, non-transferable and revocable right to access and use the Services for lawful personal or authorised business purposes. You must not: Use the Services for unlawful purposes. Attempt to gain unauthorised access to our systems. Interfere with the security or operation of the Services. Introduce malware, viruses or harmful code. Scrape, copy or systematically extract website content without written permission. Reverse engineer or attempt to obtain source code. Circumvent security, authentication or access controls. Impersonate another person or organisation. Use our Services to distribute spam or fraudulent communications. Misrepresent an affiliation with Murphy Hills or Axis Bloom. Use our intellectual property without permission. Use the Services to infringe another person's rights. We reserve the right to suspend or restrict access where we reasonably believe these Terms or applicable law have been violated.

7. Accounts

Where account functionality is available, you are responsible for maintaining the confidentiality of your login credentials. You agree to: Provide accurate information. Keep your account information current. Protect your password. Notify us promptly of suspected unauthorised access. Accept responsibility for activity carried out through your account where permitted by law. We may suspend or terminate accounts that are used fraudulently, unlawfully or in violation of these Terms.

8. Product Information

We make reasonable efforts to ensure that Product descriptions, photographs, specifications, measurements, colours and other information presented through the Services are accurate. However, minor variations may occur because of: Screen and display settings. Photography and lighting. Manufacturing processes. Fabric characteristics. Hand-finishing. Natural material variation. Different production batches. Such variations do not necessarily constitute defects. Where a Product is intentionally washed, distressed, treated, embroidered, printed, textured or otherwise finished to create a particular character, variations may form part of its intended design. Murphy Hills' design philosophy places particular emphasis on materials, silhouette, construction, artwork, texture and finishing.

9. Availability And Limited Editions

Murphy Hills Products may be offered in limited quantities. We reserve the right to: Limit quantities. Change availability. Discontinue Products. Correct Product information. Cancel orders where necessary. Restrict purchases where there is reasonable evidence of fraud, abuse or unauthorised resale. Limited-edition, collector and exclusive Products may be subject to additional conditions identified at the time of purchase.

10. Prices And Currency

Prices are displayed in the currency indicated on the Services. Unless expressly stated otherwise, prices may exclude: Shipping charges. Customs duties. Import taxes. VAT or similar consumption taxes. Brokerage or customs-clearance charges. Other destination-country charges. The applicable charges should be displayed at checkout where we are able to calculate them in advance. We reserve the right to correct pricing errors and cancel affected orders where necessary. If an order is cancelled because of an obvious pricing or Product-information error, any amount paid for the affected order will be refunded.

11. Orders And Contract Formation

Submitting an order constitutes an offer to purchase the selected Products. An automated order acknowledgement confirms that we have received your order. It does not necessarily mean that the order has been accepted. A contract of sale is formed when Murphy Hills accepts your order and confirms the transaction, unless applicable law provides otherwise. We may decline or cancel an order where: The Product is unavailable. Payment cannot be verified. Information supplied is materially inaccurate. There is a pricing or listing error. We reasonably suspect fraud or unauthorised activity. Delivery to the requested destination is unavailable. The transaction would violate applicable law or sanctions. The order exceeds applicable purchase limits. Where we cancel an accepted order, we will provide an appropriate refund in accordance with applicable law.

12. Payment

You must provide valid and authorised payment information when placing an order. By submitting payment information, you represent that you are authorised to use the relevant payment method. Payments may be processed through independent payment-service providers. We may conduct appropriate payment, fraud and identity checks before accepting or fulfilling an order. Murphy Hills does not request or require customers to send complete payment-card numbers, passwords or security credentials by email.

13. Shipping And International Delivery

Murphy Hills may ship Products internationally to destinations supported at checkout. Shipping arrangements, delivery estimates and charges will be communicated during the purchasing process. Delivery dates are estimates unless expressly identified as guaranteed. International shipments may be subject to: Customs clearance. Import duties. VAT or other taxes. Brokerage fees. Import restrictions. Product-specific regulations. Customs documentation requirements. The customer or importer may be responsible for applicable destination-country charges unless the checkout explicitly states otherwise.

14. International Trade And Compliance

Murphy Hills operates from Ghana and serves customers internationally. We conduct cross-border transactions in accordance with applicable laws and regulations governing international commerce, customs, export and import controls, sanctions, trade restrictions and consumer protection. Customers are responsible for complying with laws applicable to the importation and use of Products in their jurisdiction. We may refuse, delay or cancel a transaction where fulfilling it would reasonably create a violation of applicable sanctions, export controls, import restrictions or other mandatory legal requirements. Where a transaction constitutes an international sale of goods and an international convention or other applicable trade framework governs that transaction, it may apply to the extent legally applicable. Nothing in these Terms excludes mandatory rights or protections that cannot lawfully be excluded.

15. Title And Risk

Unless otherwise required by applicable law or expressly stated in the applicable sale or delivery terms, responsibility for the Products will transfer in accordance with the agreed delivery arrangement and applicable commercial terms. For international commercial transactions, the parties may expressly agree on an appropriate Incoterm® or other delivery term in the relevant order, invoice or commercial contract. Where an Incoterm is expressly specified, it will govern the allocation of delivery responsibilities, costs and risk to the extent provided by that term. For consumer purchases, mandatory consumer protections in the customer's jurisdiction will apply where required by law.

16. Returns, Refunds And Exchanges

Returns, refunds and exchanges are governed by the Murphy Hills Returns Policy, which forms part of these Terms. Our standard online return period is 30 days, subject to eligibility requirements and applicable law. Nothing in our Returns Policy limits a consumer's mandatory statutory rights.

17. Intellectual Property

All intellectual property appearing on or through the Services belongs to Murphy Hills, Axis Bloom or the relevant rights holder unless expressly stated otherwise. This includes: Murphy Hills names and logos. Axis Bloom names and logos. Product names. Collection names. Artwork. Graphics. Typography. Photography. Films and videos. Audio. Website design. Text. Illustrations. Patterns. Product concepts. Digital experiences. Trademarks and trade dress. The Murphy Hills identity is rooted in contemporary African heritage and individual expression. Nothing in these Terms grants you ownership of any Murphy Hills or Axis Bloom intellectual property. You may not reproduce, modify, distribute, sell, license, publish or commercially exploit our intellectual property without prior written permission.

18. User-generated Content

Where the Services permit you to submit reviews, photographs, comments, videos or other content ("User Content"), you retain ownership of your original content. By submitting User Content, you grant Murphy Hills and Axis Bloom a worldwide, non-exclusive, royalty-free licence to reproduce, display, publish and use that content for legitimate brand, marketing, editorial and operational purposes, subject to applicable law and our Privacy Policy. You represent that: You own or control the necessary rights. Your submission does not infringe another person's rights. You have appropriate permission from identifiable persons appearing in the content where required. Your submission is truthful and lawful. Your submission does not contain malicious code or unlawful material. We may remove User Content that violates these Terms or applicable law.

19. Feedback

If you voluntarily provide ideas, suggestions, recommendations or other feedback concerning Murphy Hills, Products or Services, we may use that feedback to improve our business. Feedback will not be treated as confidential unless we expressly agree otherwise in writing. Nothing in this section transfers ownership of your independently developed intellectual property.

20. Third-party Services And Links

The Services may contain links, integrations or references to third-party websites and services. Third-party services may have their own terms and privacy policies. Murphy Hills does not control and is not responsible for third-party websites, products, services or content. Your dealings with third parties are between you and the relevant third party.

21. Privacy

Your use of the Services is also subject to our Privacy Policy. We may collect and process information necessary to operate the website, process transactions, fulfil orders, provide customer service, prevent fraud, improve the Services and communicate with you. We will handle personal information in accordance with applicable data-protection requirements and our Privacy Policy. Privacy questions: info@murphyhills.com 22. Cookie Policy Murphy Hills (“Murphy Hills,” “we,” “us,” or “our”) uses cookies and similar technologies on MurphyHills.com (the “Website”) to provide a secure, functional, and personalized browsing experience, understand how visitors use our Website, improve our services, and support our marketing activities. This Cookie Policy explains what cookies are, how we use them, the types of cookies we may use, and the choices available to you.

1. What Are Cookies?

Cookies are small text files placed on your computer, smartphone, tablet, or other device when you visit a website. Cookies allow a website to recognize your device and remember certain information about your visit. Some cookies are essential for the Website to function, while others help us understand Website usage, personalize your experience, or deliver relevant advertising. We may also use similar technologies, including pixels, tags, web beacons, local storage, and device identifiers. For simplicity, this Policy refers to these technologies collectively as “cookies.” 2. How We Use Cookies Murphy Hills may use cookies for the following purposes: 2.1 Strictly Necessary Cookies These cookies are required for the Website to operate properly. They may support functions such as: Shopping cart and checkout functionality Account login and authentication Payment and transaction security Fraud prevention Website security Session management Remembering privacy and cookie preferences Maintaining basic Website functionality Because these cookies are necessary for the operation of the Website, they generally cannot be disabled through our cookie preference tools. 2.2 Functional Cookies Functional cookies allow the Website to remember choices you make and provide enhanced functionality. For example, they may remember: Your preferred language Region or country Website preferences Recently viewed products Certain account or shopping preferences Disabling these cookies may affect some Website functionality. 2.3 Analytics and Performance Cookies We may use analytics cookies to understand how visitors interact with the Website. These cookies can help us determine: Which pages visitors view How visitors navigate the Website Which products or collections receive interest How long visitors spend on different pages Whether certain Website features are working properly How we can improve Website performance and usability Where appropriate, analytics information may be aggregated or otherwise processed to help us understand overall Website usage. 2.4 Marketing and Advertising Cookies With your consent where required by applicable law, Murphy Hills and our advertising or technology partners may use cookies and similar technologies to: Measure advertising performance Understand which campaigns generate interest Show relevant advertisements Limit how frequently you see an advertisement Build or infer advertising audiences Measure conversions Provide personalized marketing These technologies may allow information about your browsing activity on our Website to be associated with advertising platforms or other online services. 2.5 Social Media and Third-Party Content Our Website may contain links, embedded content, social media features, videos, payment services, or other functionality provided by third parties. These third parties may place their own cookies or similar technologies on your device when you interact with their services. Examples may include social media platforms, payment providers, analytics providers, advertising networks, shipping services, and other technology providers. Murphy Hills does not control the cookies placed by third-party services. You should review the relevant third party's privacy and cookie policies for more information. 3. First-Party and Third-Party Cookies Cookies may be placed directly by Murphy Hills or by third-party service providers. First-party cookies are cookies placed by Murphy Hills or by services operating on our behalf. Third-party cookies are placed by external providers whose services are integrated into our Website, such as analytics, advertising, payment, social media, security, or other technology providers. The specific cookies used on the Website may change as we introduce, remove, or update Website features and third-party services. 4. Cookie Duration Cookies may remain on your device for different periods. Session Cookies Session cookies are temporary and are generally deleted when you close your browser. Persistent Cookies Persistent cookies remain on your device for a specified period or until you delete them manually. Their duration may range from several days to several years, depending on their purpose. 5. Your Cookie Choices Where required by applicable law, we will ask for your consent before placing non-essential cookies on your device. You may be able to: Accept all cookies Reject non-essential cookies Select specific categories of cookies Change your cookie preferences Withdraw consent where applicable You can also control cookies through your browser settings. Most browsers allow you to block, delete, or restrict cookies. However, disabling certain cookies may affect the functionality, security, or performance of the Website. 6. How to Manage Cookies Through Your Browser Most modern browsers provide controls for managing cookies. Depending on your browser, you may be able to: View stored cookies Delete existing cookies Block all cookies Block third-party cookies Allow cookies only from selected websites Receive notifications when cookies are being used Browser settings vary, so please consult your browser's help or privacy settings for instructions. 7. Do Not Track Signals Some browsers and devices offer “Do Not Track” or similar privacy settings. Because there is currently no universally accepted technical standard for responding to these signals, Murphy Hills may not respond to all such signals. Where applicable law requires us to recognize a particular privacy preference signal, we will process it in accordance with applicable legal requirements. 8. Cookies and Personal Information Some cookies may collect information that can be associated with an identifiable individual, while others collect information that is aggregated or otherwise not directly identifiable. Depending on how the Website is configured and how you interact with it, cookie-related information may include: IP address Device information Browser type Operating system Website pages visited Referring website Approximate location Products viewed or added to a shopping cart Website interaction information Advertising or campaign interaction Preferences and settings Our use of personal information is also governed by our Privacy Policy. 9. Changes to This Cookie Policy We may update this Cookie Policy from time to time to reflect changes in our Website, technology, business practices, legal requirements, or the services we use. When we make changes, we will update the “Last Updated” date at the top of this Policy. We encourage you to review this Policy periodically to remain informed about how we use cookies and similar technologies. 10. Contact Us If you have questions about this Cookie Policy or how Murphy Hills uses cookies, please contact us through the contact information provided on the Murphy Hills Website. Murphy Hills Website: MurphyHills.com

23. Warranties And Product Quality

Murphy Hills seeks to produce Products to a high standard of design, construction and quality. Nothing in these Terms excludes any express warranty or mandatory statutory guarantee that cannot lawfully be excluded. Where a Product is defective, materially not as described or otherwise fails to meet mandatory legal standards, you may have rights under applicable law in addition to any voluntary Murphy Hills return or warranty policy.

24. Disclaimer Of Services

To the fullest extent permitted by applicable law, the Services are provided on an "as available" basis. We do not guarantee that: The Services will always be available. The website will be uninterrupted. Every piece of content will always be error-free. Product availability will never change. Digital content will always remain available. The Services will be completely free from technical defects. We will, however, use reasonable efforts to maintain the security, reliability and functionality of our digital platforms.

25. Limitation Of Liability

To the fullest extent permitted by applicable law, Murphy Hills and Axis Bloom will not be liable for indirect, incidental, special, consequential or punitive losses arising from your use of the Services or Products. Nothing in these Terms limits liability that cannot legally be limited, including liability arising from fraud, deliberate misconduct, death or personal injury caused by negligence where such limitation would be unlawful, or mandatory consumer rights. Where permitted by law, our total liability arising from a particular transaction will be limited to the amount paid for the Product or Services giving rise to the claim. This section does not affect rights that cannot legally be excluded or limited.

26. Indemnification

To the fullest extent permitted by applicable law, you agree to compensate Murphy Hills, Axis Bloom and their respective officers, employees, contractors, service providers and representatives for losses, claims, liabilities and reasonable costs arising from: Your unlawful use of the Services. Your violation of these Terms. Your infringement of another person's rights. Your User Content. Fraudulent or unauthorised activity associated with your account. Your violation of applicable law. This section does not apply to the extent that the relevant loss was caused by Murphy Hills' own unlawful conduct or cannot lawfully be allocated to you.

27. Suspension Or Termination

We may suspend or terminate access to the Services where reasonably necessary to: Protect our systems. Prevent fraud or abuse. Enforce these Terms. Comply with applicable law. Protect customers or third parties. Protect our intellectual property or business interests. Termination does not affect rights or obligations that arose before termination or provisions intended to survive termination.

28. Governing Law And International Disputes

A Ghanaian Brand with a Global Commercial Framework Unless a specific written commercial agreement provides otherwise, these Terms and transactions through the Services will be governed by the laws applicable to the Murphy Hills contracting entity, subject to mandatory consumer-protection laws applicable to you. For international commercial transactions, the parties may agree in writing to applicable international trade rules, including appropriate Incoterms® and, where legally applicable, international conventions governing the sale of goods. The CISG will not be represented as automatically governing every Murphy Hills transaction. Where it applies by operation of law or is expressly incorporated into a particular commercial agreement, it will apply to the extent provided by that agreement and applicable law. For consumer transactions, nothing in this section deprives you of mandatory protections or rights that apply in your country of residence.

29. Dispute Resolution

We encourage customers and Murphy Hills to resolve disagreements directly and in good faith before commencing formal proceedings. If you have a complaint, please contact: info@murphyhills.com Please provide: Your full name. Order number, if applicable. Contact information. Description of the issue. Relevant supporting documentation. The resolution you are seeking. We will review legitimate complaints and seek a reasonable resolution. For commercial or business-to-business transactions, the parties may agree in a separate written contract to mediation, arbitration or another dispute-resolution procedure. Nothing in these Terms prevents a consumer from exercising a mandatory right to bring a claim before a competent court or regulatory authority where such right cannot legally be waived.

30. Severability

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be modified or removed only to the extent necessary. The remaining provisions will continue in effect.

31. No Waiver

If Murphy Hills does not immediately enforce a provision of these Terms, that does not mean we waive our right to enforce it later.

32. Entire Agreement

These Terms, together with the applicable Privacy Policy, Returns Policy, Shipping Policy and any product-specific or written commercial terms, constitute the agreement governing your use of the relevant Services and purchase of Products, subject to any mandatory rights under applicable law. For wholesale, licensing, investment, distribution, manufacturing, collaboration or other business relationships, a separately executed written agreement may supersede these website Terms.

33. Assignment

You may not transfer your rights or obligations under these Terms without our prior written consent, except where applicable law permits otherwise. Murphy Hills or Axis Bloom may transfer or assign its rights and obligations in connection with a corporate restructuring, merger, acquisition, financing, sale of assets or similar business transaction, subject to applicable law.

34. Electronic Communications

You consent to receive electronic communications relating to your account, purchases, orders, transactions, customer service matters and the operation of the Services. Transactional communications may include: Order confirmations. Payment confirmations. Shipping notifications. Delivery notifications. Return communications. Security notices. Account notifications. Marketing communications are subject to applicable consent and opt-out requirements.

35. Accessibility

Murphy Hills is committed to developing an inclusive digital experience. We aim to make MurphyHills.com accessible and usable by people with different abilities and assistive technologies. If you encounter an accessibility barrier, please contact: info@murphyhills.com We welcome feedback that helps us improve the accessibility of the Murphy Hills digital experience.

36. International Sanctions And Export Controls

Murphy Hills will not knowingly conduct transactions that violate applicable sanctions, embargoes or export-control requirements. We may conduct appropriate screening and may refuse or cancel transactions where required by applicable law. Customers must not purchase Products for prohibited destinations, prohibited end users or prohibited purposes.

37. Customs And Import Responsibility

When purchasing internationally, you acknowledge that your order may be treated as an importation into the destination country. You are responsible for providing accurate delivery and customs information and, unless otherwise stated at checkout, for applicable: Import duties. Customs charges.

Vat.

Sales or use taxes. Brokerage fees. Clearance fees. Other governmental charges. Customers should verify local import requirements before ordering where Products may be subject to restrictions.

38. Authenticity And Authorised Sales

Murphy Hills Products should be purchased through Murphy Hills' official channels or authorised retail and distribution partners. We do not guarantee the authenticity, condition, warranty or return rights associated with Products purchased through unauthorised sellers. Customers should exercise caution with websites, social-media accounts or individuals claiming to represent Murphy Hills without verification.

39. Contact Us

For questions concerning these Terms, Products, orders, international transactions or customer service:

Murphy Hills / Axis Bloom

Email: info@murphyhills.comWebsite: MurphyHills.com Please do not send complete payment-card numbers, passwords or other highly sensitive credentials by email.

Murphy Hills

Modern Style. Timeless Heritage. Born in Ghana.Rooted in African heritage.Designed for a global generation. Murphy Hills exists to bridge contemporary design, African cultural identity and modern expression. Our products are created not simply to be worn or used, but to become part of the identity and story of the people who choose them.